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Privacy Policy

Introduction

Pickering Toyota (“we”, “us”, “our”) respects the privacy of our customers and is committed to protecting the personal information collected at our dealership, through our website, and during the vehicle sales process. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, in compliance with the Ontario Motor Vehicle Dealers Act, the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable privacy laws.

Collection of Personal Information

1. Information You Provide: We collect personal information directly from you, such as your name, address, email address, telephone number, financial information for financing, and your vehicle preferences.

2. Information Collected Automatically: When visiting our website, information about your device and browsing activity may be collected automatically.

Use of Personal Information

We use your personal information to:
1. Facilitate vehicle sales and services, in compliance with Ontario vehicle sales laws.
2. Process transactions and communicate essential information.
3. Provide customer support and respond to inquiries.
4. Send promotional materials, subject to your consent.

Sharing of Personal Information

1. With Third Parties: Your personal information will not be shared with third parties except as described in this policy. This includes sharing with financial companies and banks for the purpose of vehicle financing, only with your explicit consent.

2. Compliance with OMVIC: We adhere to the standards and regulations set forth by the Ontario Motor Vehicle Industry Council (OMVIC), ensuring ethical sales practices and consumer protection.

3. Confidentiality and Consent: All personal information is kept confidential and is only shared upon receiving your explicit consent, particularly when engaging with third-party financial institutions and Toyota Financial Services.

Data Security

We implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices and Rights

You have the right to opt out of receiving marketing communications and may inquire about the personal information we hold about you.

Changes to This Policy

We reserve the right to modify this privacy policy. Any changes will be effective immediately upon posting the updated policy.

Contact Us

For more information, questions, or complaints regarding our privacy practices, please contact us at 9054209000 or support@pickeringtoyota.com